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Restaurants in Mandurah, Western Australia

Western Australia / December 31, 2021

Brad McMullen at the newly renovated South Perth store.Brad McMullen at the newly renovated South Perth store.Picture: Daniel Wilkins/The West Australian

Fast food chain McDonald’s will spend $25 million building and upgrading WA restaurants this year as it continues to expand in the State.

McDonald’s WA market manager Brad McMullen said the planned investment was part of $150 million scheduled expenditure over the next four years, as the chain responds to strong growth in customer numbers.

Plans for 2017 include new restaurants in Karawara and Lakelands. Each new restaurant creates about 100 full-time, part-time or casual positions, Mr McMullen said.

Also this year, McDonald’s Jolimont will be replaced by a new building on the site. A restaurant at Mandurah Forum will be demolished and relocated within the same precinct.

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Mr McMullen said McDonald’s would also this year refurbish about seven of its 86 WA restaurants as part of a program of upgrades.

He said the planned investment followed $37 million spending last year, resulting in the opening of five restaurants. Beyond 2017, plans include building a restaurant in Guildford and a site was being assessed in Mundaring.

A better customer experience, including changes to the menu to cater for a broader range of tastes, has led to the increased popularity of brand.

“The population is growing so there are more customers around, but we are not just a hamburger restaurant any more, and that’s led to more customer visits, ” Mr McMullen said.

“Our coffee chain McCafe is growing very fast. In the last few years we moved to having our coffee made by trained baristas.

“There are now salads and wraps and the Gourmet Creations range, which has helped drive the growth. The launch of all-day breakfast has also proved popular.”

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He said McDonald’s customer would encounter a very different experience.

Digital menus, self-serve kiosks and hosts to assist customers are all part of a visit to McDonald’s. “You would have come to McDonald’s in the past and there was furniture bolted down. That’s served its time for us, ” Mr McMullen said.

He said more than 90 per cent of McDonald’s products was Australian-sourced or manufactured. Beef is 100 per cent Australian.

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